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Assistant Manager

 ECLERX PVT LTD

  • 3 - 5 years
  • Pune
  • Applicants: 1
  • Views: 63
  • Posted: 19 02 2020
  • Full Time

Job Details

Experience: 3 - 5 years

Qualification: Any graduate(Any)

Salary Offered: 1 - 3 Lakhs Annually

Functional Area: Human Resources

Industry: ITES / BPO

Role: HR Business Partner

Job Location: Pune

Gender: Any Gender

Number of Vacancy: 2

Job Description

Roles & Responsibilities:

Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that Company policies are adhered to in the Program

Understand employees' concerns, escalate to appropriate levels and ensure resolution of the concern.

Investigate and close employee grievances and take necessary disciplinary action wherever required

Carry out the HIPO development and Career discussion programs for the identified group of Analyst/Sr.Analysts

Monitor PIP for bottom performers in the Program

Attrition management for the Program/process

Target to reduce Grievance Level up to ZERO percent.

HR Reach out:

Plan & organize fun on floor events

Organize MTMs and conduct pulse meetings for A/SA pool

Oversee the 90-Day On-boarding program for TAs-PMs in the Program

Ensure that the employees in the Program attend KM trainings programs

Performance Appraisal and Career Planning

Conduct sessions to explain the concept of Performance Appraisals in the Organization.

Ensure goal-setting activities are carried out between the managers and their subordinates at the start of the year.

Help new managers with evaluating their subordinates.

Drive PMS in the Program by imparting appraisal coaching to A/SA group and attending 1x1 for all A/SA BE cases

HR Ops Compliance

Conduct exit interviews of A/SAs within timelines

Timely closure of PIP cases for A-SAs

Close BG cases for A/SAs in the Program where Insufficiency/discrepancy has been identifies

Tracker Updation and Reporting

Ensure that all trackers like grievance, PIP, etc., are updated on a real time basis and shared with the Sr. HR BP and other stakeholders

Create all necessary reports and dashboards required for each program/process area

Drive REWARDS & RECOGNITION  in the program to recognize & reward contribution and achievement in order to motivate higher performance levels

Skills Required

business hr
pms

Key Requirements

Roles & Responsibilities:

Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that Company policies are adhered to in the Program

Understand employees' concerns, escalate to appropriate levels and ensure resolution of the concern.

Investigate and close employee grievances and take necessary disciplinary action wherever required

Carry out the HIPO development and Career discussion programs for the identified group of Analyst/Sr.Analysts

Monitor PIP for bottom performers in the Program

Attrition management for the Program/process

Target to reduce Grievance Level up to ZERO percent.

HR Reach out:

Plan & organize fun on floor events

Organize MTMs and conduct pulse meetings for A/SA pool

Oversee the 90-Day On-boarding program for TAs-PMs in the Program

Ensure that the employees in the Program attend KM trainings programs

Performance Appraisal and Career Planning

Conduct sessions to explain the concept of Performance Appraisals in the Organization.

Ensure goal-setting activities are carried out between the managers and their subordinates at the start of the year.

Help new managers with evaluating their subordinates.

Drive PMS in the Program by imparting appraisal coaching to A/SA group and attending 1x1 for all A/SA BE cases

HR Ops Compliance

Conduct exit interviews of A/SAs within timelines

Timely closure of PIP cases for A-SAs

Close BG cases for A/SAs in the Program where Insufficiency/discrepancy has been identifies

Tracker Updation and Reporting

Ensure that all trackers like grievance, PIP, etc., are updated on a real time basis and shared with the Sr. HR BP and other stakeholders

Create all necessary reports and dashboards required for each program/process area

Drive REWARDS & RECOGNITION  in the program to recognize & reward contribution and achievement in order to motivate higher performance levels

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Company Logo

Email: verification@eclerx.com

Contact Person: HR

Web: eclerx.com/

ABOUT COMPANY

Eclerx Services Ltd. Eclerx Provides Critical Business Operations Services To Over Fifty Global Fortune 500 Clients, Including Some Of The Worlds Leading Companies Across Financial Services, Cable & Telecom, Retail, Fashion, Media, Entertainment, Manufacturing, Travel & Leisure, Software And High-tech. Incorporated In 2000, Eclerx Is One Of Indias Leading Process Management And Data Analytics Companies And Is Today Traded On Both The Bombay And National Stock Exchanges Of India. Eclerx Employs 9,000 People Across Its Global Sites In The Us, Uk, India, Italy, Germany, Singapore, Thailand. For More Information, Please Visit Www.eclerx.com

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