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Client Support Executive-Products(0-1 Year)|Work from Home opportunity

 WisdmLabs

  • 1 - 2 years
  • Mumbai
  • Applicants: 0
  • Views: 32
  • Posted: 27 07 2020
  • Full Time

Job Details

Experience: 1 - 2 years

Qualification: Any graduate(Any)

Salary Offered: Not Disclosed

Functional Area: IT

Industry: IT Computers / Software

Role: Fresher

Job Location: Mumbai

Gender: Any Gender

Number of Vacancy: 1

Language: English

Job Description

  •  Understanding the offerings of WisdmLabs
  •  Processing emails professionally to provide information about products & services
  •  Taking/cancelling orders or obtaining details of complaints
  •  Keeping records of customer interactions, details of inquiries, complaints, and comments, as well as actions taken
  •  Processing orders, forms, and applications
  •  Following up to ensure that appropriate actions were taken on customers' requests
  •  Referring unresolved customer grievances or special requests to designated departments for further investigation
  •  Working with clients & understand client requirements
  •  Working as a mediator between clients & our software developer.

Skills Required

customer support executive
product support
verbal communication

Key Requirements

  • Understanding the offerings of WisdmLabs
  •  Processing emails professionally to provide information about products & services
  •  Taking/cancelling orders or obtaining details of complaints
  •  Keeping records of customer interactions, details of inquiries, complaints, and comments, as well as actions taken
  •  Processing orders, forms, and applications
  •  Following up to ensure that appropriate actions were taken on customers' requests
  •  Referring unresolved customer grievances or special requests to designated departments for further investigation
  •  Working with clients & understand client requirements
  •  Working as a mediator between clients & our software developer.

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Company Logo

Email: hello@wisdmlabs.com

Contact Person: HR

Web: wisdmlabs.com/

ABOUT COMPANY

Wisdmlabs Was Founded Back In 2012, With Two Employees In A Make-shift Office. Our Mission Has Always Been To Create Value For All Our Stake-holders. And In Keeping With This, We’ve Worked Passionately To Create Quality Applications For Our Clients And Build Sustainable Careers For Our Colleagues.