Customer Support Executive

Job Description

Responsibilities and Duties

• Keeping a positive, empathetic and professional attitude toward customers at all times.
• Replying promptly to customer inquiries.
• Recognizing and resolving customer complaints.

• Knowing our products inside and out so that you can solve questions.
• Maintaining records of customer interactions, transactions, comments, and complaints.

• Outbound Sales and Lead generation process
• Excellent English Communications
• Should be target oriented.
• Anyone from Domestic /International Background will be preferred.
• Communicating and coordinating with colleagues as necessary.
• Giving feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Qualifications and Skills

• Freshers are most welcome
• Graduate, Post Graduate can apply

This job is also searched as Customer Service Representative, Customer Support Representative, Customer Care Specialist, Customer Relations Representative, BPO Executive, Call Center Representative, Support Associate, Customer Success Manager, Customer Service Manager, Inbound Customer Support Representative, BPO, Call Center, Day Shift Bangalore, Day Shift BPO, Freshers call center, New Graduate, Call center Fresher, Technical Support, Call Center Executive, Lead Generation, Excellent Communication skills

Skills Required

Key Requirements

Responsibilities and Duties

• Keeping a positive, empathetic and professional attitude toward customers at all times.
• Replying promptly to customer inquiries.
• Recognizing and resolving customer complaints.

• Knowing our products inside and out so that you can solve questions.
• Maintaining records of customer interactions, transactions, comments, and complaints.

• Outbound Sales and Lead generation process
• Excellent English Communications
• Should be target oriented.
• Anyone from Domestic /International Background will be preferred.
• Communicating and coordinating with colleagues as necessary.
• Giving feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Qualifications and Skills

• Freshers are most welcome
• Graduate, Post Graduate can apply

This job is also searched as Customer Service Representative, Customer Support Representative, Customer Care Specialist, Customer Relations Representative, BPO Executive, Call Center Representative, Support Associate, Customer Success Manager, Customer Service Manager, Inbound Customer Support Representative, BPO, Call Center, Day Shift Bangalore, Day Shift BPO, Freshers call center, New Graduate, Call center Fresher, Technical Support, Call Center Executive, Lead Generation, Excellent Communication skills