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Fresher

 VFS Global Services Private limited

  • - 1 years
  • Kochi
  • Applicants: 0
  • Views: 16
  • Posted: 30 11 2019
  • Full Time

Job Details

Experience: - 1 years

Qualification: Any graduate(Any)

Salary Offered: - 1 Lakhs Annually

Functional Area: Customer Service / Call Centre / BPO

Industry: Travel / Tourism

Role: Freshers

Job Location: Kochi

Gender: Male

Number of Vacancy: 1

Job Description

Dear Candidates,

 

Greetings !!!

 

We have an immediate opening for the designation of Officer in Cochin location

 

Salary : Best in the industry

 

Job Description:

Document scrutiny and collection of applications for visa processing.

Handle customer/applicant queries personally or via email, telephone.
Handle cash and bank related transactions if assigned and ensure 100% accuracy.
Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.
Encourage applicants to provide feedback on services provided and their overall experience at the application centre.
Ensure that the entire process is completed within the mandated Turn Around Time.
Assist Deputy Manager/Operations Manager in execution of WB Project.
Ensure judicious use of natural resources.
Adhere to the environment health and safety policy/objectives and guidelines of the organization.

Skills Required

communication
customer support
customer service
excellent communication

Key Requirements

Dear Candidates,

 

Greetings !!!

 

We have an immediate opening for the designation of Officer in Cochin location

 

Salary : Best in the industry

 

Job Description:

Document scrutiny and collection of applications for visa processing.

Handle customer/applicant queries personally or via email, telephone.
Handle cash and bank related transactions if assigned and ensure 100% accuracy.
Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.
Encourage applicants to provide feedback on services provided and their overall experience at the application centre.
Ensure that the entire process is completed within the mandated Turn Around Time.
Assist Deputy Manager/Operations Manager in execution of WB Project.
Ensure judicious use of natural resources.
Adhere to the environment health and safety policy/objectives and guidelines of the organization.

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Company Logo

Email: infowest.germanin@vfshelpline.com

Contact Person: Hr

Web: visa.vfsglobal.com

ABOUT COMPANY

VFS Global is the world�s largest outsourcing and technology services specialist for diplomatic missions and governments worldwide. The company manages visa and passport issuance-related administrative and non-judgemental tasks for its client governments. With 908 Visa Application Centres (VACs) and operations in 89 countries across five continents, VFS Global serves the interests of the diplomatic missions of 44 sovereign governments. The company has successfully processed over 62.68 million applications since its inception in 2001.

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