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Hiring Customer Service Associates -Work from Home/Office

 Tech Mahindra Limited

  • 0 - 2 years
  • Pune
  • Applicants: 1
  • Views: 67
  • Posted: 12 02 2021
  • Full Time

Job Details

Experience: 0 - 2 years

Qualification: Any graduate(Any)

Salary Offered: 1 - 2 Lakhs Annually

Functional Area: Customer Service / Call Centre / BPO

Industry: ITES / BPO

Role: Associate/Senior Associate -(NonTechnical)

Job Location: Pune

Gender: Any Gender

Number of Vacancy: 1

Language: Hindi, English, Tamil

Job Description

  • Update the company database by inputting information from each call and keeping every customer field current
  • Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
  • Work on special short-term projects to offer customized support for new products or products at end-of-life
  • Monitor the customer satisfaction levels and develop methods for increasing them
  • Assist in creating ways for delivering excellent customer service to irate or problematic customers

Skills Required

Customer Care
customer service
Inbound
Voice Process

Key Requirements

  • Proficiency with MS Office
  • Ability to work well in a team environment
  • Strong sense of professionalism and discretion required
  • Basic computer knowledge.
  • Good communication skills In ENGLISH.
Company Logo

Email: info@TechMahindra.com

Contact Person: HR

Web: www.techmahindra.com

ABOUT COMPANY

Tech Mahindra Limited Is An Indian Multinational Provider Of Information Technology, Networking Technology Solutions And Business Process Outsourcing To Various Industry Verticals And Horizontals.

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