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Manager

 yes bank ltd

  • 6 - 8 years
  • Mumbai
  • Applicants: 0
  • Views: 25
  • Posted: 30 06 2020
  • Full Time

Job Details

Experience: 6 - 8 years

Qualification: B.E/B.Tech(Production/Industrial)

Salary Offered: Not Disclosed

Functional Area: IT

Industry: Banking / Financial Services / Broking

Role: Technical Support Engineer

Job Location: Mumbai

Gender: Any Gender

Number of Vacancy: 1

Job Description

Key Competencies / skill set:

  • Experience in production support is must.
  • Work Experience on Retail netbanking digital applications support is must.
  • Should have tech knowledge and hands on experience on troubleshooting issues.
  • Functional knowledge of direct banking channels is must

Desired Candidate Profile

  • Experience of 6-8 years in retail domain which should also include experience in business interaction. with minimum 5 years in production support in BFSI environment.

Skills Required

Banking
bfsi
Production Management
production support
retail
technical analysis

Key Requirements

 

  • Manage production technical support for incident tickets logged by user and other customer support units.
  • Perform jobs like incident analysis / review, impact analysis of critical issues, detailed technical analysis of complex issues.
  • Periodic review of systems and interfaces and document all these in KDB (knowledge database).
  • Performing analysis of tickets and repeated incidents raised and work on reducing repeated tickets and incidents

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Company Logo

Email: yestouch@yesbank.in

Contact Person: HR

Web: yesbankcareers.skillate.com

ABOUT COMPANY

Yes Bank Is India's Fifth Largest Private Sector Bank, Founded By Rana Kapoor In 2004. Yes Bank Is The Only Greenfield Bank Licence Awarded By The Rbi In The Last Two Decades