RELATIONSHIP MANAGER

Job Description

• Figure out customers' needs by listening and asking questions
• Perform walk - around with new and old customers and demonstrate features of suitable vehicles
• Effectively close sales
• Ensure that customers understand the vehicle s operating features, paperwork and warranty
• Establish and maintain follow - up system, which encourages repeat business cum referrals
• Report to the sales manager regarding reviews, analyses , objectives, and planned activities
• Participate in sales meetings and training provided by the dealership and manufacturers
• Review sales statistics and plan more effectively to improve sales.

Skills

• Good communication, writing and customer service skills.
• Excellent problem solving and organization skills.
• Self - motivated and flexible to work with negligible supervision.
• Firm work attitude

Skills Required

Key Requirements

• Figure out customers' needs by listening and asking questions
• Perform walk - around with new and old customers and demonstrate features of suitable vehicles
• Effectively close sales
• Ensure that customers understand the vehicle s operating features, paperwork and warranty
• Establish and maintain follow - up system, which encourages repeat business cum referrals
• Report to the sales manager regarding reviews, analyses , objectives, and planned activities
• Participate in sales meetings and training provided by the dealership and manufacturers
• Review sales statistics and plan more effectively to improve sales.

Skills

• Good communication, writing and customer service skills.
• Excellent problem solving and organization skills.
• Self - motivated and flexible to work with negligible supervision.
• Firm work attitude