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Sr. Executive-Business Analytics (Claims)

 Ecom Express Private Limited

  • 2 - 6 years
  • Delhi
  • Applicants: 0
  • Views: 45
  • Posted: 27 10 2020
  • Full Time

Job Details

Experience: 2 - 6 years

Qualification: B.E/B.Tech(Any)

Salary Offered: 3 - 6 Lakhs Annually

Functional Area: Analytics / Business Intelligence

Industry: Internet Service Provider ISP

Role: Business Analyst

Job Location: Delhi

Gender: Any Gender

Number of Vacancy: 1

Language: English, Hindi

Job Description

  • Undertake in-depth analysis of customer claims and identify underlying issues
  • Review the current operational processes and suggest improvements
  • Visit locations to understand the ground level process issues
  • Support business decisions across functions with analyses covering business impact, costs and benefits
  • Coordinate with internal stakeholders like Ops, Finance and Customer Service

 

Skills Required

analytics
customer service
Operations

Key Requirements

  • Process mapping & improvement, Problem solving skills
  • 1-2 years’ relevant work experience, preferably consisting of:
  • Process mapping & improvement
  • Operational systems design and improvement
  • Root cause analyses and process gap identification o Data extraction, manipulation, analysis and presentation
  • Tool knowledge (mandatory): Excel
Company Logo

Email: info@ecomexpres.com

Contact Person: HR

Web: ecomexpress.in/

ABOUT COMPANY

Ecom Express Private Limited Is A Leading End-to-end Technology Enabled Logistics Solutions Provider To The Indian E-commerce Industry. Headquartered In New Delhi, Ecom Express Was Incorporated In 2012 By T.a. Krishnan, Manju Dhawan, K. Satyanarayana And Sanjeev Saxena With Their 100+ Years Of Cumulative Experience In The Indian Logistics And Distribution Industry.

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