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Sr. Executive-Business Analytics (Claims)

Ecom Express Private Limited

2 - 6 years
Delhi

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Applicants: 0
Views: 45
Posted: 27 10 2020
Full Time

Job Details

Experience: 2 - 6 years

Qualification: B.E/B.Tech(Any)

Salary Offered: 3 - 6 Lakhs Annually

Functional Area: Analytics / Business Intelligence

Industry: Internet Service Provider ISP

Role: Business Analyst

Job Location: Delhi

Gender: Any Gender

Number of Vacancy: 1

Language: English, Hindi

Job Description

Undertake in-depth analysis of customer claims and identify underlying issues
Review the current operational processes and suggest improvements
Visit locations to understand the ground level process issues
Support business decisions across functions with analyses covering business impact, costs and benefits
Coordinate with internal stakeholders like Ops, Finance and Customer Service

Skills Required

analytics

customer service

Operations

Key Requirements

Process mapping & improvement, Problem solving skills
1-2 years’ relevant work experience, preferably consisting of:
Process mapping & improvement
Operational systems design and improvement
Root cause analyses and process gap identification o Data extraction, manipulation, analysis and presentation
Tool knowledge (mandatory): Excel

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Email: info@ecomexpres.com

Contact Person: HR

Web: ecomexpress.in/

ABOUT COMPANY

Ecom Express Private Limited Is A Leading End-to-end Technology Enabled Logistics Solutions Provider To The Indian E-commerce Industry. Headquartered In New Delhi, Ecom Express Was Incorporated In 2012 By T.a. Krishnan, Manju Dhawan, K. Satyanarayana And Sanjeev Saxena With Their 100+ Years Of Cumulative Experience In The Indian Logistics And Distribution Industry.

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