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Support Technician IT

 Tekpillar

  • 2 - 7 years
  • Surat
  • Applicants: 0
  • Views: 30
  • Posted: 18 07 2020
  • Full Time

Job Details

Experience: 2 - 7 years

Qualification: Any graduate(Any)

Salary Offered: Not Disclosed

Functional Area: Architecture / Interior Design

Industry: Strategy / Management Consulting Firms

Role: Fresher

Job Location: Surat

Gender: Any Gender

Number of Vacancy: 1

Language: English

Job Description

  • Half customer service role and half tech position, IT Support Technicians must have a unique blend of technical IT skills and service - based soft skills. Good IT Support Technicians are organized multi - taskers who can work in a fast - paced environment. They have inquisitive minds that help them ask the right questions necessary to diagnose and repair hardware and software issues. To succeed in their fast - paced environment, IT Support Technicians must have the time management skills necessary to prioritize tasks based on immediacy. The following are the skills employers find most desirable in IT Support Technician candidates.
  • An advanced understanding of network wiring and TCP - IP and the ability to use such understanding to build and maintain a functional network.
  • Ability to listen actively and extract the important information from user complaints
  • Analyzing hardware and software malfunctions to diagnose the root cause of the issue
  • Developing and implementing IT maintenance policies and procedures
  • Communicating and collaborating with other IT Support Technicians to proactively solve problems too complex for one person.

Skills Required

cook
customer service
french
TCP/IP

Key Requirements

  • Half customer service role and half tech position, IT Support Technicians must have a unique blend of technical IT skills and service - based soft skills. Good IT Support Technicians are organized multi - taskers who can work in a fast - paced environment. They have inquisitive minds that help them ask the right questions necessary to diagnose and repair hardware and software issues. To succeed in their fast - paced environment, IT Support Technicians must have the time management skills necessary to prioritize tasks based on immediacy. The following are the skills employers find most desirable in IT Support Technician candidates.
  • An advanced understanding of network wiring and TCP - IP and the ability to use such understanding to build and maintain a functional network.
  • Ability to listen actively and extract the important information from user complaints
  • Analyzing hardware and software malfunctions to diagnose the root cause of the issue
  • Developing and implementing IT maintenance policies and procedures
  • Communicating and collaborating with other IT Support Technicians to proactively solve problems too complex for one person.

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Company Logo

Email: info@tekpillar.com

Contact Person: HR

Web: tekpillar.com/

ABOUT COMPANY

At Tekpillar, We Work Hard To Achieve Our Goals Together As A Team With A Clear Shared Purpose. We Adapt To Our Clients Changing Needs As Well Changes In The Market To Make Sure We Are A Business Of Growth, Success And Happiness.