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Team Lead - Expert Onboarding

 Chegg India Pvt Ltd

  • 4 - 6 years
  • Delhi
  • Applicants: 0
  • Views: 82
  • Posted: 23 12 2019
  • Full Time

Job Details

Experience: 4 - 6 years

Qualification: Any graduate(Any)

Salary Offered: Not Disclosed

Functional Area: IT

Industry: Education / Teaching / Training

Role: Team Leader / Technical Leader

Job Location: Delhi

Gender: Any Gender

Number of Vacancy: 1

Job Description

Job description:

Team Lead - Expert Onboarding

Content Management New Delhi, India

Description

Team Lead - Expert Onboarding | Expert Management, Delhi

We are seeking young, bright, and passionate candidates to join us as Team Lead Expert Onboarding . In this role, the candidate is expected to manage freelance experts through their entire onboarding process, starting from executing welcome campaigns, to engaging and retaining newly hired Experts by designing and executing data-backed communication campaigns. An ideal candidate is a smart and outgoing professional with exposure to digital sales /+ marketing, preferably in E-commerce/internet product companies. An alternate experience of driving business growth based on complex data analytics is equally appreciated.

Roles Responsibilities

  • Lead a team of Associates to manage onboarding workflow of freelance experts
  • Design and execute campaigns to influence and motivate freelance experts viz. email marketing campaigns, social media campaigns, SMS campaigns etc.
  • Plan/design/execute expert loyalty and reward programs
  • Derive actionable, meaningful insights from different data sets and execute engagement programs aimed at activating the Experts on our platform, upgrading their productivity and work quality
  • Hand-hold/mentor team members
  • Be an active advocate for process/product enhancements Identify, Articulate Challenges; Design, Develop Implement Solutions
  • Use feedback from freelance experts to improve their experience

Skills Competencies:

  • Proficiency with email marketing tools viz. MailChimp, Hubspot, Zoho and experience in automating email campaigns
  • People management skills, strong consultative and negotiating skills
  • Target-oriented mindset
  • Excellent training and mentoring skills
  • Excellent data analytical skills
  • Proficiency in MS-Excel and PowerPoint
  • Never-Say-Never attitude
  • Cross-functional collaboration
  • Should be a multi-tasker, out-of-the-box thinker, innovative and be willing to experiment

Skills Required

analytical skills
Email Marketing
Excel
marketing campaigns
people management skills
social media

Key Requirements

Job description:

Team Lead - Expert Onboarding

Content Management New Delhi, India

Description

Team Lead - Expert Onboarding | Expert Management, Delhi

We are seeking young, bright, and passionate candidates to join us as Team Lead Expert Onboarding . In this role, the candidate is expected to manage freelance experts through their entire onboarding process, starting from executing welcome campaigns, to engaging and retaining newly hired Experts by designing and executing data-backed communication campaigns. An ideal candidate is a smart and outgoing professional with exposure to digital sales /+ marketing, preferably in E-commerce/internet product companies. An alternate experience of driving business growth based on complex data analytics is equally appreciated.

Roles Responsibilities

  • Lead a team of Associates to manage onboarding workflow of freelance experts
  • Design and execute campaigns to influence and motivate freelance experts viz. email marketing campaigns, social media campaigns, SMS campaigns etc.
  • Plan/design/execute expert loyalty and reward programs
  • Derive actionable, meaningful insights from different data sets and execute engagement programs aimed at activating the Experts on our platform, upgrading their productivity and work quality
  • Hand-hold/mentor team members
  • Be an active advocate for process/product enhancements Identify, Articulate Challenges; Design, Develop Implement Solutions
  • Use feedback from freelance experts to improve their experience

Skills Competencies:

  • Proficiency with email marketing tools viz. MailChimp, Hubspot, Zoho and experience in automating email campaigns
  • People management skills, strong consultative and negotiating skills
  • Target-oriented mindset
  • Excellent training and mentoring skills
  • Excellent data analytical skills
  • Proficiency in MS-Excel and PowerPoint
  • Never-Say-Never attitude
  • Cross-functional collaboration
  • Should be a multi-tasker, out-of-the-box thinker, innovative and be willing to experiment

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Company Logo

Email: contact-india@chegg.com

Contact Person: Hr

Web: jobs.jobvite.com

ABOUT COMPANY

As The Leading Student- First Connected Learning Platform, Chegg's Student Hub Makes Higher Education More Affordable And More Accessible, All While Improving Student Outcomes. Chegg Is A Publicly- Held Company Based In Santa Clara, Ca With Offices In San Francisco, New York, Portland, India, Israel, Berlin, And Ukraine. Chegg Student Hub Services Includes; Chegg Study, Tutoring, Writing Tools, Math Help, Test Prep, Careers Search, Internship Admissions, And College Admissions.

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