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Team Leader For Telesales( Domestic Process)

 Matrimony.com Limited

  • 3 - 8 years
  • Chennai
  • Applicants: 0
  • Views: 32
  • Posted: 22 07 2020
  • Full Time

Job Details

Experience: 3 - 8 years

Qualification: Any graduate(Any)

Salary Offered: 2 - 4 Lakhs Annually

Functional Area: Customer Service / Call Centre / BPO

Industry: ITES / BPO

Role: Team Leader

Job Location: Chennai

Gender: Any Gender

Number of Vacancy: 2

Language: English

Job Description

The Telesales Team Leader is responsible for monitoring and managing team of Telesales and service executives for BM Fresh, ensuring lead generation and conversion into sales leading to revenue generation

Key Responsibilities

  • Monitor and managing a team of telesales executives and driving productivity
  • Control attrition
  • Ensure that the executives meet the hourly/daily/monthly targets and send reports to the manager on the targets achieved
  • Periodically review the performance of the team, constantly motivating executives driving them towards incentives

Skill and Competencies

  • Excellent verbal communication, telephone etiquette, fluency in English and the regional language, selling and telemarketing skills,  persuasive skills, listening skills
  • Good Leadership / Supervisory Skills
  • Service orientation, Good computer & internet knowledge

Skills Required

Bpo
loans
team management

Key Requirements

The Telesales Team Leader is responsible for monitoring and managing team of Telesales and service executives for BM Fresh, ensuring lead generation and conversion into sales leading to revenue generation

Key Responsibilities

  • Monitor and managing a team of telesales executives and driving productivity
  • Control attrition
  • Ensure that the executives meet the hourly/daily/monthly targets and send reports to the manager on the targets achieved
  • Periodically review the performance of the team, constantly motivating executives driving them towards incentives

Skill and Competencies

  • Excellent verbal communication, telephone etiquette, fluency in English and the regional language, selling and telemarketing skills,  persuasive skills, listening skills
  • Good Leadership / Supervisory Skills
  • Service orientation, Good computer & internet knowledge

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Company Logo

Email: corpcomm@matrimony.com

Contact Person: HR

Web: www.matrimony.com/

ABOUT COMPANY

Matrimony.com Ltd Is The Largest And The Most Trusted Matrimony Brand In The World With Employee Strength Of Around 4500 Associates In India And Abroad. The Service Offering Of The Brand Are In Matchmaking And Marriage Related Services Through Websites, Mobile Sites And Mobile Apps And Is Also Complemented By 150+ Company Owned Retail Outlets. Its Flagship Products Are Bharatmatrimony, Communitymatrimony And Elitematrimony In The Matchmaking Business, With Over 3.5 Million Active Members Availing These Services, With Ms Dhoni & R Madhavan Endorsing Us. Matrimony Has Become A Brand To Recon With.

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