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Team Leader

 reliable spaces pvt ltd

  • 1 - 3 years
  • Mumbai
  • Applicants: 0
  • Views: 19
  • Posted: 30 06 2020
  • Full Time

Job Details

Experience: 1 - 3 years

Qualification: Any graduate(Any)

Salary Offered: Not Disclosed

Functional Area: Customer Service / Call Centre / BPO

Industry: ITES / BPO

Role: Team Leader

Job Location: Mumbai

Gender: Any Gender

Number of Vacancy: 1

Job Description

  • Minimum 1 to 3 years of experience in BPO domain as Team Leader.
  • Must have experience in life insurance outbound.
  • Perform real time monitoring of the queue and ensure adequate staffing is mandate at all the time.
  • Monitoring team performance to assure KRA is met.
  • Should have knowledge in attrition and shrinkage.
  • Should be aware about KRA's of team leader.

Skills Required

Bpo
life insurance
shrinkage
team leading

Key Requirements

  • Minimum 1 to 3 years of experience in BPO domain as Team Leader.
  • Must have experience in life insurance outbound.
  • Perform real time monitoring of the queue and ensure adequate staffing is mandate at all the time.
  • Monitoring team performance to assure KRA is met.
  • Should have knowledge in attrition and shrinkage.
  • Should be aware about KRA's of team leader.

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Company Logo

Email: info@reliablespaces.com

Contact Person: HR

Web: www.reliablespaces.com/

ABOUT COMPANY

In 2004 Reliable Group Ventured Into Real Estate And Reliable Spaces Was Born. A 2 Million Sq. Ft. Plot Of Land Was Purchased At Airoli With The Vision To Convert It Into An It Hub. Today Reliable Plaza, Reliable Tech Space, Reliable Tech Park And Liberty Tower Stand Testimony To The Company’s Vision With Their Impressive Architecture, Remarkable Amenities And Top Notch Safety And Security Systems. Currently Under Construction Is The Soon To Be Completed Empire Tower –a Whopping 2 Million Sq. Ft. Project. Reliable Spaces Now Plans To Get Into Residential And Industrial Space Development. The Company Aims To Develop, In A Phased Manner, A Mini Township At Ambarnath/badlapur Spread Over 30 Acres. Ambarnath/badlapur Has Been Identifed For Industrial Development Projects As Well With Plans To Develop An R&d Hub Over A Whopping 50 Acres And An Industrial Estate Spread Over 15 Acres In The Near Future. Also On The Anvil Is A 1 Lakh Sq. Ft. Residential Development Project At Mangalore.

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