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Teller 4

 Citicorp Services India Pvt Ltd

  • 1 - 3 years
  • Ahmedabad
  • Applicants: 0
  • Views: 198
  • Posted: 18 02 2021
  • Full Time

Job Details

Experience: 1 - 3 years

Qualification: Diploma(Mechanical engineering)

Salary Offered: Not Disclosed

Functional Area: Banking / Insurance / Financial Services

Industry: Banking / Financial Services / Broking

Role: Customer Service Executive

Job Location: Ahmedabad

Gender: Any Gender

Number of Vacancy: 1

Language: English, Hindi, Tamil

Job Description

The Teller is an entry-level position responsible for assisting with the execution of branch activities including the day to day delivery of client-facing services and processing transactions in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Skills Required


Key Requirements


  • Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
  • Complete basic and advanced Teller transactions, including liquidation, draft issuances, in house transfers, draft cancellations, and account updates
  • Identify referral opportunities for new products and services based on client s financia goals
  • Educate clients on digital and self-service opportunitties offered by Citi
  • Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of clients and bank assets
  • Ensure all client needs are met and effectively manage any client issues/concerns, escalating as needed
  • Maintain working knowledge of client accounts as well as new and existing products and services offered
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
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Citi's Mission Is To Serve As A Trusted Partner To Our Clients By Responsibly Providing Financial Services That Enable Growth And Economic Progress. Our Core Activities Are Safeguarding Assets, Lending Money, Making Payments And Accessing The Capital Markets On Behalf Of Our Clients. We Have 200 Years Of Experience Helping Our Clients Meet The World's Toughest Challenges And Embrace Its Greatest Opportunities. We Are Citi, The Global Bank An Institution Connecting Millions Of People Across Hundreds Of Countries And Cities.

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