Job Description

• Train and Manage team of 50+ strong telecallers who will be engaged in selling of products to existing customers of the bank. Unit Manager will be Managing the team of VRM IPG GI + LI.
• Develop and implement effective sales strategy to achieve business objectives.
• Guide, coach and motivate teams across locations for improved performance.
• Drive productivity of the team.
• Analyze business numbers to identify opportunities and GAPS for corrective actions.
•  Ensure delivery of the sales targets assigned for the respective line of business.
• Improve existing processes to enhance productivity and overall performance of the team.

Skills Required

Key Requirements

• Sound knowledge of retail banking products and process.
• Knowledge of digital banking channels like, Internet Banking, Mobile App.
• Leadership skills, Inter personal skills, Analytical skills.