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Urgent Opening For Desktop Support Engineer

 Experis IT Private Limited

  • - 5 years
  • Mumbai
  • Applicants: 0
  • Views: 29
  • Posted: 31 08 2020
  • Full Time

Job Details

Experience: - 5 years

Qualification: Any graduate(Any)

Salary Offered: 1 - 2 Lakhs Annually

Functional Area: IT

Industry: IT Computers / Software

Role: Technical Support Engineer

Job Location: Mumbai

Gender: Any Gender

Number of Vacancy: 1

Language: English

Job Description

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Skills Required

desktop support
it support engineer
remote desktop engineer
Technical Support

Key Requirements

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude
Company Logo

Email: corporate@in.experis.com

Contact Person: HR

Web: www.experisindia.com/

ABOUT COMPANY

Experis It, India Cmm Level 3, Part Of Manpower Group Is A Fortune 500 Companies Having Nearly 4,000 Offices In 80 Countries Around The World. We Are The International Leader In Outsourced Recruiting, The Top Placement Firm In The It Industry, And The World's Largest Outplacement Agency. We Provide Work To Nearly 3.5 Million People And Lend Support For 27,000 Career Transitions.

Read More

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