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Urgent Requirment For Monitoring Executive

 Parekh Integrated Services Pvt Ltd

  • 1 - 6 years
  • Mumbai
  • Applicants: 0
  • Views: 31
  • Posted: 27 07 2020
  • Full Time

Job Details

Experience: 1 - 6 years

Qualification: Any graduate(Any)

Salary Offered: 1 - 6 Lakhs Annually

Functional Area: Customer Service / Call Centre / BPO

Industry: Courier / Freight / Transportation

Role: Associate/Senior Associate -(NonTechnical)

Job Location: Mumbai

Gender: Any Gender

Number of Vacancy: 1

Language: English

Job Description

  • Responsible for adherence / review of Operational Matrix as per CMC. Eg. a) Daily Activity Task, Ensuring daily task should be on time.
  • Real time incident calling, Real Time issue handling. (Temperature Monitoring, CCTV, VTS, Solar Energy Monitoring, Server space management, Fire alarm, Generator fuel monitoring)
  • Ensuring System is always up. Ensuring Data Continuity of devices.
  • Calibration of Devices on yearly Basis.
  • New device installation as per request, Sensor Troubleshooting, Installed device Maintenance.
  • Application detail Up-gradation and troubleshooting.
  • Responsible to generate and publish MIS reports to measure the Business and Operational KPIs.
  • Responsible for planning calibration in advance and execute the same against all devices of various makes and keeping the masters updated.
  • Responsible to report in shift as per roster to fulfill 24/7 support.
  • Responsible for checking availability of batteries in the branch and replace them before due date and keep the masters updated.
  • Responsible for inventory of stock (devices of all types and makes / Batteries / Cables / any other accessories) are managed  with ZERO variance, checked and certified once in a week by department head.
  • Responsible for timely installation of the various devices wherever applicable.
  • Responsible to take action on the dashboard ticket within TAT of 15 min.
  • Monitoring server level backup, reporting and escalation to make sure daily operation work smooth.
  • Good knowledge in using MS office products. (Excel, PPT, Word, etc.)
  • Identify challenges within processes and treat them as opportunities which can be worked upon.

 

 

Skills Required

desktop support
Networking
orp meter
vlan configuration

Key Requirements

  • Responsible for adherence / review of Operational Matrix as per CMC. Eg. a) Daily Activity Task, Ensuring daily task should be on time.
  • Real time incident calling, Real Time issue handling. (Temperature Monitoring, CCTV, VTS, Solar Energy Monitoring, Server space management, Fire alarm, Generator fuel monitoring)
  • Ensuring System is always up. Ensuring Data Continuity of devices.
  • Calibration of Devices on yearly Basis.
  • New device installation as per request, Sensor Troubleshooting, Installed device Maintenance.
  • Application detail Up-gradation and troubleshooting.
  • Responsible to generate and publish MIS reports to measure the Business and Operational KPIs.
  • Responsible for planning calibration in advance and execute the same against all devices of various makes and keeping the masters updated.
  • Responsible to report in shift as per roster to fulfill 24/7 support.
  • Responsible for checking availability of batteries in the branch and replace them before due date and keep the masters updated.
  • Responsible for inventory of stock (devices of all types and makes / Batteries / Cables / any other accessories) are managed  with ZERO variance, checked and certified once in a week by department head.
  • Responsible for timely installation of the various devices wherever applicable.
  • Responsible to take action on the dashboard ticket within TAT of 15 min.
  • Monitoring server level backup, reporting and escalation to make sure daily operation work smooth.
  • Good knowledge in using MS office products. (Excel, PPT, Word, etc.)
  • Identify challenges within processes and treat them as opportunities which can be worked upon.

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Company Logo

Email: info@pispl.in

Contact Person: HR

Web: www.pispl.in/

ABOUT COMPANY

Parekh Integrated Services Pvt. Ltd. Is Leading Logistics Company, Established In 1981, We Are In The Business Of Providing High-quality Logistics Services That Give Our Customers A Competitive Advantage In The Indian Market. Pispl Is A One-stop-shop Logistics And Supply Chain Service Provider In India Offering Storage & Distribution Services, Freight Forwarding, Transportation, Information Technology, Cold Chain Management Solutions Along With Other Value Added Services To Multiple Industry Verticals

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